How can I get an emergency refill of medication in response to COVID-19?
Ask your pharmacist to enter an emergency refill override. Pharmacists have been notified on what code to use for override. If your pharmacist has problems with how to override the claim, they should contact our Pharmacy Help Desk for assistance. You must have a valid prescription or refills available.
How much medication can I fill as an emergency refill?
You may fill up to a 30-day supply for your maintenance medications.
How much does an emergency refill cost?
You will pay your normal copay for an emergency supply of medication.
How can I get my medications without leaving my home?
- Ask your pharmacy if they offer store delivery during this emergency period.
- Use a pharmacy with a drive thru
- Ask a healthy family member or friend to pick up your prescription
How do I sign up for mail order?
Home delivery is available to USFHP members for up to a 90-day supply of approved medications through Walgreens Pharmacy. Home delivery is best suited for medications you take on a regular basis.
If you live in Maryland, you may obtain your prescription through home delivery by completing the Maryland mail order form and send it in with your new prescription, plus a check or credit card number for your copayment, to the address listed on the form. To ensure you receive a refill before your current supply runs out, reorder at least two weeks before you need your refill.
If you live outside of Maryland, you may obtain your prescription through home delivery from Alliance Walgreens Prime Pharmacy located in Arizona. For more information, visit the AllianceRX Walgreens Prime website or view their brochure.
Fill out the home delivery registration and prescription order form and mail to:
AllianceRx Walgreens Prime Pharmacy
P.O. Box 29061
Phoenix, AZ 85038-9601
Phone: 800-345-1985 TTY: 800-573-1833
En español: 800-778-5427 TTY: 877-220-6173
Hours of operation: 24 hours a day, 7 days a week
How long does it take for the medication to arrive from mail order?
Usually a mail-order prescription will get to you in no more than ten days.