US Family Health Plan
Your 2026 Member Action Plan
This convenient step-by-step Action Plan will help you get the most out of your health plan. It outlines key services to schedule, tips to access care quickly, how to get extra support and discounts you may be missing.
USFHP is rated 5 out of 5 for Rating of primary care doctor*. Are you satisfied with your care? Remember: You can switch your Primary Care Manager (PCM) at any time! You can choose a new PCM via HealthLINK, or call Member Services at 800-808-7347.
Did you know? You have top facilities near you! Access premier care, including Johns Hopkins providers and facilities in Maryland and at Sentara, Inova and other leading medical centers in Virginia.
Start by scheduling your preventive care appointments — covered every year.
- Annual Well-Visit — Your yearly Health Promotion and Disease Prevention exams are a chance for your primary care doctor to get to know you, schedule preventive health screenings you may be due to have and create a care plan for the year.
- Annual Eye Exam — Take advantage of your annual no-cost routine eye exam from a SuperiorVision provider, which includes refractions and written lens prescriptions. You also get discounts for certain non-covered services such as lenses, frames and contacts. Schedule 12 months after your last visit.
Find an eye care facility near you - Dental Cleaning — You get two no-cost dental cleanings per year! In addition, you get discounts on dental services at network dentists in most USFHP service areas. Get the details here. Schedule your appointment every 6 months.
Find a dentist near you
After you see your primary care doctor, follow the care plan they set for you.
- Referrals — If you need to see a specialist, you’ll need a referral from your primary care doctor. Make sure the specialist is in-network so you only have a copay for covered services. ADFM copay is $0. USFHP is also rated 5 out of 5 for Rating of specialists*.
Locate your specialist - New in 2026! Discounted specialty services — If acupuncture, chiropractic care or therapeutic massage could benefit your health and well-being, take advantage of these new ChooseHealthy discounted services available in 2026.
Learn about it here
Transfer Your Prescriptions
- Walgreens is the Johns Hopkins USFHP contracted pharmacy. If you are prescribed a medication, you’ll need to fill it at Walgreens or through mail order.
Find a Walgreens pharmacy - Be sure to transfer your prescriptions once your coverage becomes effective on Jan. 1.
Learn how - Taking all medications as prescribed and staying on top of refills is important for your health.
Review your Prescription Drug Coverage
When you need instant care anywhere for minor but urgent health concerns, use telehealth to have a convenient video chat with a health professional using your phone or computer — no appointment needed! Use anytime during weekends or when your doctor’s office is closed.
24/7 Nurse Chat Line — Have a health concern but you can’t reach your doctor’s office? Call our Nurse Chat Line at no additional cost. A registered nurse is on call 24/7 to answer your questions about an illness, injury or symptom. Call 844-344-4218 to speak with a nurse now.
Our mental health care team can assist you with care coordination for struggles with depression, anxiety, substance use challenges or other mental health conditions. We offer compassionate guidance and useful resources to support your mental well-being journey.
UpLift — Taking the first step to better mental health is not always easy. UpLift is a virtual mental health network that can help make that first step easier. Search for care tailored to your needs and schedule timely appointments — often as soon as one day and no later than two weeks.
Your personal member portal — Enjoy health care at your speed 24/7 and start taking charge of health care decisions with our easy-to-use self-serve member portal, HealthLINK@Hopkins. Log on anytime to view Explanation of Benefits, manage personal information, check the status of a claim, choose a primary care manager and much more.
Thinking about joining a gym? Already have a gym membership? Make sure you’re taking advantage of discounted memberships. You and your spouse enjoy exclusive discounted membership to Active&Fit Direct™, offering access to over 17,500 gym and fitness memberships, including 24 Hour Fitness®, Crunch Fitness®, Anytime Fitness®, and more. Create a free account to get instant access to thousands of on demand workout videos, plus, 1-on-1 well-being coaching included with your membership.
Enjoy discounts and extras beyond TRICARE® — Our military community deserves the best. Take advantage of all your USFHP membership has to offer with discounts on home meal plans, hearing aids and amplifiers, cosmetic surgery — even infertility treatment services.
When you need extra support
Your health and well-being deserve the right doctors, comprehensive support and seamless coordination of care. Our care management team gives you and your family one-on-one support when and where you need it.
A care manager can help when:
- You are being discharged from a hospital stay
- You have a chronic health condition like diabetes, hypertension or COPD
- You have a high-risk pregnancy
- You want help with advance care planning
- You want to achieve your health goals
Learn more about how Care Management can help you.
Take the next step! Call our Care Management team at 800-557-6916, Monday through Friday, 8 a.m. to 5 p.m., or email us.
Rebecca’s Member Experience
Finally, the kind of health care she always hoped for— trusted doctors, consistent care and the excellence of Johns Hopkins. Hear Rebecca’s story.
*Johns Hopkins US Family Health Plan was rated 4 out of 5 in NCQA’s commercial Health Plan Ratings 2025.
Military Retirees under age 65 with TRICARE® eligibility can enroll in the Plan.
TRICARE is a registered trademark of the Department of Defense, Defense Health Agency. All rights reserved.
©2025 Johns Hopkins Health Plans. All rights reserved.
Request a call