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Supporting Your Mental Health

The help you need and deserve is one call away. Mental health is as real and important as physical health, and both can affect each other. Receive confidential support from a licensed clinical social worker if you have a mental health or substance use disorder concern. A mental health clinician can help you navigate your treatment needs. Choosing to get help for a mental health condition can be difficult, but it’s an act of courage that’s important to your overall health.

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Mental health conditions cover a broad range of challenges, and these are shared by many people in differing degrees. Some common mental health conditions include:

  • ADD-ADHD
  • Autism
  • Bipolar disorder
  • Depression
  • Eating disorders
  • Grief and loss
  • Obsessive-compulsive disorder
  • Stress and anxiety
  • Substance abuse disorder

Just as there are differences between people, there are different causes for mental health conditions. They can be due to abnormal brain chemistry, traumatic events or environments, substance use or even genetics — a condition passed down through the family. Whatever the reason, having a mental health condition is not the fault of the person who is suffering.

Symptoms

So how can you recognize when you or a loved one needs help? Symptoms of common mental issues can include:

    • Feeling unable to cope with day-to-day problems, work assignments or daily household activities
    • Rapid mood swings, from extreme highs to desperate lows
    • Frequent or increasing use of drugs or alcohol
  • Violent outbursts or angry behavior
  • A sense of helplessness or overwhelming deep or sudden sadness or hopelessness
  • Decreased involvement with people or participation in normal activities
  • Imagining voices that aren’t there or believing things that aren’t true
  • Persistent disruptive thoughts or memories
  • Recurring thoughts about suicide or hurting other people
  • Putting together an actual plan to commit suicide

Early treatment for you or someone you care about is key to making positive, lasting progress. If you notice any of these symptoms, they are warning signs that help is needed.

Do you need Help NOW? If you think you might hurt yourself or someone else, call 988, text 988, or chat.

Mental Health Providers

  • Psychiatrists or medical healthcare providers. These professionals can give counseling and medicine.
  • Psychologists. These professionals have doctorate degrees. They specialize in psychotherapy and human behavior.
  • Mental health nurse practitioners. These professionals have advanced degrees. They can give counseling and medicine.
  • Licensed clinical social workers (LCSW). These are professionals with a master’s degree who are trained in one-on-one and group psychotherapy. They help people deal with a variety of mental health and daily living problems.
  • UpLift Virtual Mental Health Program. Timely, personalized virtual care for mental health concerns offering a greatly expanded network and rapid scheduling. UpLift matches your needs with a qualified clinician, often as soon as the next day. Visit UpLift. (Johns Hopkins Health Plans’ contract with Uplift currently covers members in MD, VA, FL and Washington DC. We continue our efforts to expand coverage to all states where UpLift has a presence. Please check back routinely for an expanded list and updates.)
  • Cabana Live. Confidential mental health and peer support services at no cost. Designed specifically for communities like military families and retirees, Cabana Live offers a safe and private space where you can find support and self-care tools when you need it — without long wait times, without appointments and without any out-of-pocket costs. Learn more about Cabana Live.

Find a mental health provider:

Search the provider network using the Provider Directory.

If you have any questions, contact the Care Management Department at 800-557-6916, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Learn About Depression and Resources to Help

A Johns Hopkins Health Plans mental health care manager and health educator discuss signs, symptoms and treatment of depression, plus resources available to you from your health plan and in the community.

Would you like support or to talk to someone about your emotional well-being? Contact our Care Management team to assist you with care coordination for substance abuse challenges, struggles with depression and anxiety.

Call: 800-557-6916

Monday through Friday, 8:00 am to 5:00 pm

Email: CareManagement@jhhp.org

(Please do not send any personal health information by email.)

Other Resources

Your health care provider. One of the best early resources is your health care provider. They know you and will likely notice any changes in your mood or personality. They can also rule out any possible physical issues that may be causing your symptoms.

Community mental health centers. These organizations give counseling and other services on a sliding fee scale based on your income.

Crisis centers. On-site mental health professionals can provide immediate evaluation and treatment.

Support and self-help groups. Alcoholics Anonymous and the National Alliance on Mental Illness are examples of peer and family support groups that meet both online and in person.

24/7 Non-Crisis Counseling & Support Resources

Military OneSource: 1 (800) 342-9647

Vet Center Call Center: 1 (877) 927-8387

SAMHSA National Helpline: 1 (800) 662-4357

inTransition Live Chat (CONUS): 1 (800) 424-7877

Psychological Health Resource Center Live Chat: 1 (866) 966-1020

Tragedy Assistance Program for Survivors: 1 (800) 959-8277

You can opt out of Care Management services at any time by contacting us at 800-557-6916 or CareManagement@jhhp.org.