OnDemand Virtual Care
Johns Hopkins OnDemand Virtual Care connects you with a provider from 6 p.m. – 8 a.m. on weekdays, or anytime on weekends. OnDemand providers can review your symptoms, guide you on next steps, send prescriptions to your pharmacy, and communicate with your primary care manager. No appointment needed – just use your computer, tablet, or mobile device to connect with a provider in minutes. (For health concerns that happen from Monday – Friday between 8 a.m. and 6 p.m., please contact your PCM to schedule an urgent primary care visit.)
Use this service for minor health concerns* such as but not limited to:
- Allergic reactions
- Respiratory infections
- Cold, flu, and sinus symptoms
*NOTE: In a true emergency, do not use this service. Call 911 or go to the nearest emergency room.
Create an account now, so you can connect right away if something comes up! Go to hopkinsmedicine.org/ondemand and get started.
See what OnDemand Virtual Care users have to say:
“It only took 3 minutes before I got connected to the doctor. It was fast, convenient, and equally effective as, but more efficient than, an in-person checkup. [My doctor] was very friendly and knowledgeable and he made me feel comfortable. Thank you!”
“Very fast and convenient.”
“This was a great experience. The app was quick and easy to use and the physician was respectful and very helpful, thank you!!”
“The doctor (on the west coast) was approachable and expert. He saved me a trip to the emergency room. Excellent!”
UpLift for Timely Mental Health Care
UpLift is virtual mental health care that puts your needs first with easy scheduling, a greatly expanded network and personalized care options. In addition to the many mental health providers in the US Family Plan network, UpLift offers an extended network of available therapists and psychiatrists and matches your personal needs with the right care professional. With UpLift, you can schedule an appointment with a qualified clinician often as soon as the next day.
Mental and emotional health are just as important as physical health. When you need timely mental health care, UpLift offers:
- Easy scheduling options
- Extended network of available therapists and psychiatrists
- Personalized search options to match you with the right care professional
- Appointments as soon as the next day, and no further out than two weeks
- Cost share for an UpLift provider is the same as in-network mental health care