NCQA releases its commercial Health Plan Ratings 2023
The National Committee on Quality Assurance (NCQA) has awarded Johns Hopkins US Family Health Plan (USFHP) a quality performance rating of 4 out of 5 Stars by the NCQA commercial Health Plan Ratings 2023. Each year, the NCQA annually evaluates health plans on the quality of care patients receive how happy patients are with their care, and health plans’ efforts to keep improving.
USFHP earned 4.5 out of 5 Stars for Patient Experience and 4 out of 5 Stars overall, with 5 out of 5 Stars earned on many vital patient experience measures. Satisfaction with Plan and Plan Services earned 5 out of 5 Stars along with Getting Care Easily, Rating of Primary Care Doctor and Coordination of Care.
One of only 10 plans in Maryland that were rated 4 out of 5 Stars or better by the NCQA’s commercial Health Plan Ratings 2023, USFHP strives to deliver to its members accessible care with better health outcomes, a world-class provider network and a superior patient experience. USFHP is driven by a culture of excellence, whether clinical or administrative, and a commitment to continuously improve every aspect of service.
NCQA’s Health Plan Report Cards assess over 90% of the nation’s commercial, Medicare and Medicaid health plans with a focus in areas of patient experience, prevention, equity and treatment. The plan ratings use the combined quality measures from NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) Health Outcome Survey, Consumer Assessment of Healthcare Providers and Systems (CAHPS®) scores and NCQA Accreditation status.
The NCQA releases its annual ratings to provide consumers with reliable information with which to use in choosing a health plan.
About NCQA
The National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and manages the evolution of HEDIS®, the most widely used performance measurement tool in health care. NCQA’s website (www.ncqa.org) contains information to help consumers, employers and others make more informed health care choices.
CAHPS is a registered trademark of the Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services.
HEDIS is a registered trademark of the National Committee for Quality Assurance.
TRICARE is a registered trademark of the Department of Defense, Defense Health Agency. All rights reserved.
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